Debra Redman

Debra Redman

Lead Teller


Capital One

Milestones

Milestones

My road in life has taken me all over.
Had a passion for studying the business and financial world.
Started out in the banking industry.
Loved working with numbers and being analytical.
Went back to school studying economics and finance.
Education

Education

highschool
High School
Jose Marti Technical High - Jamaica
undergrad
Bachelor
Economics, General
Strayer University-Pennsylvania
graduate
Graduate
Finance, General
Strayer University-New Jersey
Career

Career

Lead Teller

Manage and supervise other tellers, perform audits, take customer transactions and balance teller drawers.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Business
Education
Education
Accomplishing Goals
Accomplishing Goals

Day to Day

A great day at work would begin with meeting and greeting customers, processing their transactions, and thanking the customers for their business with Capital One. Moreover, anyone shadowing me would experience me auditing cash boxes, vaults, and ATMs, filing paper work, and signing off on daily responsibilities. Most importantly, coordinating with the manager and going over strategies to help the branch and team meet its goals.

Skills & Qualities Beyond School

Experience as a cashier is necessary in order to become a teller. As a lead teller, it was starting from a teller, learning the necessary branch procedures, being efficient, and measuring success by goals set by my peers, subordinates and supervisors. Accomplishing all this helped to promote me to the role of a Lead Teller.

Advice for Getting Started

Here's the first step for high school students

Get summer jobs as a cashier and in customer service. Having this experience will help you to function fully in your role as a teller.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

undergrad
Bachelor
Economics, General
graduate
Graduate
Finance, General
Hurdles

Hurdles

The Noise I Shed

From Peers:

"It will never happen. A graduate degree doesn't guarantee anything. You're going to be in debt upon graduation, etc."

Persistence was the key to all my success. Had I not persevered, I wouldn't have had the degree that I have gained. After graduation, I took one semester break and went on to do my Master's.

Challenges I Overcame

Financial
Financial

Being a single parent is not easy, but I've learn how to micromanage in order to make ends meet. Spend on my needs, and less on my wants. Save more than I would spend. Prioritize what is first and foremost.