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Sharhon Ferguson

Sharhon Ferguson

Capital One

Career Roadmap

Sharhon's work combines: Business, Numbers, and Upholding a Cause and Belief

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Day In The Life

Teller Manager

Supervise teller staff with operations and work to increase customer satisfaction.

Skills & Education

Here's the path I took:

  • High School

    William Howard Taft High School

Here's the path I recommend for someone who wants to be a Tellers:

High School

Learn more about different paths to this career

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    Graduated high school.

  • 2.

    Resigned due to the birth of my first child.

  • 3.

    Worked at a hospital and after 4 years was laid off.

  • 4.

    Entered back into the work force system to provide a better life for my family.

  • 5.

    Entered into the retail sales district as a Customer Service Representative.

  • 6.

    Found my passion in Customer Service and re-entered the workplace.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Myself:

    If you have a family then you must go out and provide for them.

  • How I responded:

    I overcame my noise by realizing that if I don't go out there and provide for my family, no one else would.

Experiences and challenges that shaped me

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  • Growing up in the Bronx you face different issues and circumstances. One thing my parents told me you do not have to be a product of your environment. Peer pressure is out there and you do not have to fit in or act differently to please others.