As a Branch Manager I oversee the customer experience in our branch.
A great day in my role is when we have met all of our customer's expectations and needs. When the team is following the processes Capital One has put in place to create the ultimate customer experience.
Here's the first step for college students
I would recommend they take courses in business management, finance and leadership.
"You don't have what it takes to play at this level. What do you know about this particular field, why did they hire you?"