Elbin Gutierrez

Elbin Gutierrez

Branch Manager

Capital One


My road in life has taken me all over.
Began college as a physical education major.
Realized that I enjoyed business classes.
Changed my major to business administration and really did well in the classes.
Went on to open up a restaurant business.
I worked really hard and learned many great things.
I really enjoyed being my own boss but did not like the fact that I had no free time for family.
Decided to go into banking as a relationship banker.
Liked dealing with customers and was very succesful in meeting goals, promoted to branch manager.


High School
Business Administration and Management, General
Centenary College


Branch Manager

I help customers with their financial goals.

Career Roadmap

My work combines:
My work combines:
Accomplishing Goals

Day to Day

A great day at work for me begins by having a meeting with my staff to discuss what objectives we want to accomplish for the day. We then put a plan in place for what each associate is responsible for. Throughout the day we help our customers with a lot of important banking needs. An example is a customer that needs to open up a checking account so they can use a debit card to make their purchases. Another example is a customer that would like some help regarding planning their retirement.

Skills & Qualities Beyond School

The most important skill that is needed is the ability to be a team player. It is all about reaching the goals as a team, where everyone contributes to the success. Another important skill that is needed is the ability to provide great customer service. The customer is the most important part of any business because without customers then businesses would not exist. It is for this reason that having the skill to communicate and relate to customers is one the most important skills you can develop.

Advice for Getting Started

Here's the first step for high school students

Make sure that you get a job that will help you further your experience in this field. A place where you are given goals to achieve and your performance is measured would be ideal. Also, having interactions with customers and being a part of a team are very important too.

Recommended Education

My career is not related to what I studied. I'd recommend this path instead:

Business Administration and Management, General
Finance and Financial Management Services, Other


The Noise I Shed

From Family:

"It is too late for you to change career, restaurant life is all you know."

Challenges I Overcame

First-Generation Immigrant