I help customers with their financial goals.
A great day at work for me begins by having a meeting with my staff to discuss what objectives we want to accomplish for the day. We then put a plan in place for what each associate is responsible for. Throughout the day we help our customers with a lot of important banking needs. An example is a customer that needs to open up a checking account so they can use a debit card to make their purchases. Another example is a customer that would like some help regarding planning their retirement.
The most important skill that is needed is the ability to be a team player. It is all about reaching the goals as a team, where everyone contributes to the success. Another important skill that is needed is the ability to provide great customer service. The customer is the most important part of any business because without customers then businesses would not exist. It is for this reason that having the skill to communicate and relate to customers is one the most important skills you can develop.
Here's the first step for high school students
Make sure that you get a job that will help you further your experience in this field. A place where you are given goals to achieve and your performance is measured would be ideal. Also, having interactions with customers and being a part of a team are very important too.
"It is too late for you to change career, restaurant life is all you know."