Jessica Vivar
Sr. District Operations Consultant
Capital One
Milestones
My road in life took a while to figure out.
First job right out of HS was peak time teller, wanted to learn more so sought out full time slot.
As a full time teller, I was always curious on the platform side of banking. There was a posting but didn't get the job.
Time to reevaluate and see what I want to do, re-enrolled in school to pursue a degree.
Got job at another financial institution as platform rep., but not available at assigned branch.
Focused in school, and despite not having the role always offered to help bank manager.
Uncovered passion for Ops and with support of direct management was able to get a job within field.
Education
High School
Career
Sr. District Operations Consultant
Support bank initiatives by influencing and mentoring others.
Career Roadmap
My work combines:
My work combines:
Business
Education
Learning / Being Challenged
Day to Day
A day in my life will be conference calls, reviewing reports, uncovering opportunities and coaching to better performance. I will review everything from branch opening and security concerns to backend reporting that shows how branch performance impacts other areas. While on conference calls I get to interact with other associates from all over the footprint and in different roles. The key part during my day is the interaction with associates so that they know I am here to support them.
Advice for Getting Started
Here's the first step for professionals
Carve out a development plan and look for a mentor within the field you want to pursue. Public speaking and written communication are a must, if this is an area of opportunity take courses and seek opportunities to work and always seek feedback.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Hurdles
The Noise I Shed
From Peers:
"You are crazy working and going to school full time while raising three kids."
Challenges I Overcame
Financial
