Jason Swartout
Branch Manager
Capital One
Milestones
My road in life has taken me all over.
Worked at Macys as a retail person.
Joined Citi and started my career in banking.
Became a call center sales person for Wells Fargo Financial which helped me develop phone skills.
Promoted to Small Business banker, learned to deal with small business and learned a lot about loans.
Managed a sales office, intro to managment.
Promoted to Branch Manager.
Became a full time day trader trading commodities, scary...very scary!!!! But I had to take a chance.
Education
High School
Xavier HS
Xavier HS
Bachelor
Business Administration and Management, General
St. Francis College
Business Administration and Management, General
St. Francis College
Career
Branch Manager
I manage a Capital One Bank Branch.
Career Roadmap
My work combines:
My work combines:
Business
Entrepreneurship
Accomplishing Goals
Day to Day
We usually start our day with a huddle, a lot like a sports team would, and discuss our success from the previous day and what we need to work on for the present day. Then, I generally start my daily procedures -reviewing reports, accounts, conference calls, etc - Afterwards, I spend the day with my staff and our customers. I coach team members to better their process and to help them become better well rounded associates. I assist them in growing individually as well as within the company.
Skills & Qualities Beyond School
Sales is huge. Any sales. A sales job will help you develop your people skills and dealing with different personality types. Also read/listen to Business news. Being familiar with the business environment will help you to have talking points and keep you up to date with what's going on within the industry.
Advice for Getting Started
Here's the first step for college students
Be familiar with the industry and be honest with yourself. Retail banking is a job that requires people skills and being sales savvy. It can be both challenging and very rewarding and you have to be able to be proactive in hitting your goals. It's a constantly changing environment that requires you to be adaptable and willing to take on new challenges while staying positive.
Recommended Education
My career is related to what I studied. I'd recommend the path I took:
Bachelor
Business Administration and Management, General
Business Administration and Management, General
Hurdles
The Noise I Shed
From Family:
"Don't bother going to school just go to work. My family owned delis and that's what they wanted me to do."