Jennifer Wilson
Branch Manager
Capital One
Milestones
My road in life took a while to figure out.
Moved from Ohio to Florida and was able to reinvent myself.
Got an entry level job with a bank on my first try.
Decided I wanted to be a manager.
Followed a path that mentors set out for me, i.e. getting supervision experience.
Performed as a supervisor and asked to go to the next step.
Performed as a branch manager to the best of my abilities.
Moved to New York and became a branch manager and a mentor to new managers.
Education
High School
Heath High School
Heath High School
Career
Branch Manager
I am responsible for a banking center office, from operations to coaching and mentoring associates.
Career Roadmap
My work combines:
My work combines:
Entrepreneurship
Business
Teaching / Mentoring
Day to Day
I am part of an office team that takes care of the needs of customers so that their dreams can be fulfilled. This might be opening new accounts for them or having a needs assessment conversation for future needs. Additionally, a great day for me would be seeing my coaching / teaching efforts succeeding in the above activities.
Advice for Getting Started
Here's the first step for high school students
Find a job that will allow you to take care of customers. Learn how to to talk to people of many ages and communicate with them properly.
Recommended Education
My career is not related to what I studied. I'd recommend this path instead:
Bachelor
Hurdles
The Noise I Shed
From Peers:
"I was too delicate to be a manager - referring to my health. I have a chronic medical condition that could prevent me from performing if I let it. I am too nice."
Challenges I Overcame
Physical Issues
