I am responsible for a banking center office, from operations to coaching and mentoring associates.
I am part of an office team that takes care of the needs of customers so that their dreams can be fulfilled. This might be opening new accounts for them or having a needs assessment conversation for future needs. Additionally, a great day for me would be seeing my coaching / teaching efforts succeeding in the above activities.
Here's the first step for high school students
Find a job that will allow you to take care of customers. Learn how to to talk to people of many ages and communicate with them properly.
"I was too delicate to be a manager - referring to my health. I have a chronic medical condition that could prevent me from performing if I let it. I am too nice."