Cynthia Pappas
Universal Branch Associate
Capital One
Milestones
My road in life took a while to figure out.
Worked in the garment industry before I got married and started a family.
Got married, worked full time until I had my first child.
I stayed home while my children were small, then went to work in my husband's printing company.
I had to start learning all over again, because things changed while I was home.
My husband got into a serious car accident which left him disabled, so I started working for an insurance company.
I applied for a job at Capital One and over the years I had jobs with cash handling experience.
Education
High School
Bachelor
Suffolk County Community College
Suffolk County Community College
Career
Universal Branch Associate
Teller transactions and customer service.
Career Roadmap
My work combines:
My work combines:
Business
Numbers
Helping People
Day to Day
They would see me doing teller transactions and interacting on a personal level with our customers. I am always looking for ways to help our customers. I also troubleshoot problems that come up and help the customer get the answer to their questions or concerns.
Advice for Getting Started
Here's the first step for college students
Take courses related to the field you might be looking to go into. Try and get a part time job working in a bank as a bank teller.
Recommended Education
My career is not related to what I studied. I'd recommend this path instead:
Graduate
Hurdles
The Noise I Shed
From Family:
"Don't get a job in a bank because it's long hours and might be dangerous."
Challenges I Overcame
Disability
