
Al Alston
Universal Branch Associate
Capital One
Capital One
Universal Branch Associate
I support my team in a dual role as a banker and teller, when needed, to help our customers.
For me, a great day involves me constantly producing activity and handling service-related issues. I start out by actively participating or leading our morning meeting. After that, I assist with the morning rush of customers, whether that means helping customers on the banker or teller side, depending on who needs help the most at the moment. Then throughout the day, I split my time between assisting customers in the lobby and making outbound calls to set appointments.
Here's the first step for college students
The most important 1st step for someone looking to pursue a position as a Universal Banker is to define a path for yourself. This position is so flexible and the opportunities for growth are limitless.
"You should stay home and help the family."