I help large industrial and commercial customers become as energy efficient as possible.
I drive to a customer location to meet with them. I listen to their concerns, wants and needs and try to provide them with the best solution available at Duke Energy. Often I will tour the plant and look at their machinery and processes used to make their products. It gives you a great appreciation for what goes into making things we use every day. After the meeting I go to my office and complete the tasks requested of me at the meeting. This can include bringing others at Duke Energy to help.
Communication and listening skills are very important when working with customers. To sell a customer a product you need sales and negotiation skills, as wells as strong problem solving skills. Project management skills are important to prioritize many tasks assigned and ensure completion. It is important to have a willingness to learn new things every day.
Here's the first step for high school students
Determine if you like Math, Science and problem solving. Talk to your guidance counselor at school and other adults to see if you can talk to and shadow several different engineers/account managers to see if this is something you would like to do. Determine if you like customer service, i.e. working with people.
"I never thought you would be a good engineer."