Deanna Bowden

Deanna Bowden

Account Manager


Duke Energy

Milestones

Milestones

My road in life took a while to figure out.
First I took a co-op job at Duke Energy during my college experience.
Then I graduated during a recession. Due to my co-op I was able to get a job at Duke Energy.
Then I started working on projects for large customers and loved it.
Then I interviewed for an Account Manager job. I was told I needed business experience.
Then I signed up to get my MBA and took a technical job in the Account Manager organization.
Then I took a job creating products for Account Managers to sell. I fell in love with Project Mgmt.
Then I realized I missed working with large customers after working with residential customers.
I accepted an Account Manager job about 4 years ago.
Keep following my journey
Education

Education

highschool
High School
undergrad
Bachelor
Electrical and Electronics Engineering
University of Dayton
graduate
Graduate
Business Administration and Management, General
Xavier University
Career

Career

Account Manager

I help large industrial and commercial customers become as energy efficient as possible.

Career Roadmap

Roadmap
My work combines:
My work combines:
Business
Business
Engineering
Engineering
Accomplishing Goals
Accomplishing Goals

Day to Day

I drive to a customer location to meet with them. I listen to their concerns, wants and needs and try to provide them with the best solution available at Duke Energy. Often I will tour the plant and look at their machinery and processes used to make their products. It gives you a great appreciation for what goes into making things we use every day. After the meeting I go to my office and complete the tasks requested of me at the meeting. This can include bringing others at Duke Energy to help.

Skills & Qualities Beyond School

Communication and listening skills are very important when working with customers. To sell a customer a product you need sales and negotiation skills, as wells as strong problem solving skills. Project management skills are important to prioritize many tasks assigned and ensure completion. It is important to have a willingness to learn new things every day.

Advice for Getting Started

Here's the first step for high school students

Determine if you like Math, Science and problem solving. Talk to your guidance counselor at school and other adults to see if you can talk to and shadow several different engineers/account managers to see if this is something you would like to do. Determine if you like customer service, i.e. working with people.

Recommended Education

My career is related to what I studied. I'd recommend the path I took:

undergrad
Bachelor
Electrical and Electronics Engineering
graduate
Graduate
Business Administration and Management, General
Hurdles

Hurdles

The Noise I Shed

From Parents:

"I never thought you would be a good engineer."

I was so surprised by the comment that I never asked why- now I know that it doesn't matter. You can accomplish whatever you put your mind to. Create a plan, work the plan, add to the plan so you are continually challenging yourself and celebrate your accomplishments no matter how small they seem. Never be afraid to ask for help. The only silly question is the one not asked. Often times someone else has the same questions and will be so grateful you spoke up!

Challenges I Overcame

Working Mother
Working Mother

It was tough leaving my daughter in daycare and going back to work, but I really wanted a career. I was unsure that the daycare could care for my daughter. I spend Friday afternoons there getting to know everyone and realized that it would be okay.