I manage systems, tools and processes that support corporate employee giving and volunteer programs.
I spend most of my day solving problems. I help community relations practitioners by recommending the best technical solutions to help them achieve goals and implement new programs. My work requires me to be able to discern what the practitioner really needs and then communicate that to our technical resources. I spend a lot of time asking questions! I document what I hear, translate that into technical requirements, oversee system updates, train users and provide ongoing support.
Here's the first step for high school students
Interested in IT work? Don't forget to hone your communication skills. Many people think that having top notch technical skills is the most important aspect of IT work. Technical skills are important for development work but for many IT roles, having superb communication skills is far more important. You must listen to the business, ask the right clarifying questions and document clearly. In my case, I also must provide training. Speech and journalism would be great electives to take.
"Your post-college job should be specifically related to your college major - otherwise, why did you get your degree in that field?"