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Shannon Friedlander
Shannon Friedlander
01:13

Shannon Friedlander

FBI

Manassas, VA USA

"Everybody has to start somewhere."

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Shannon's work combines: Government, Technology, and Accomplishing Goals

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Day In The Life

Supervisory Special Agent

I investigate national security cyber intrusions stemming from the Middle East Region.

01:54

Day In The Life Of An FBI Agent In The Cyber Security Division

My Day to Day

There is no typical work day in the FBI. For the most part, I review large amounts of data from many different sources in furtherance of the investigations I am conducting. I work with the public and other government agencies regarding national security cyber matters. I make decisions about how to address certain cyber security threats and then act on those decisions accordingly. In cases that I can work towards criminal prosecution, I routinely work with the United States Attorney Office.

Skills & Education

Advice for getting started

During the FBI Special Agent hiring process, I would often tell myself I was not as competitive as the other applicants. I had a general thought that I wasn't good enough to get in. Even though I had self-doubt, I always presented myself in a confident manner. I took one day at a time, continued to do the work required to reach my goal of being hired, and didn't give up. I always told myself I might not reach my goal in the end, but it wouldn't be from lack of effort on my part.

Here's the path I took:

  • High School

  • Bachelor's Degree

    Psychology, General

    Ohio State University

Here's the path I recommend for someone who wants to be a Detectives and Criminal Investigators:

Bachelor's Degree: Computer Science

Learn more about different paths to this career

Life & Career Milestones

My path in life has been direct

  • 1.

    I had an interest in forensics and psychology, so I ended up majoring in psychology with a minor in criminal justice.

  • 2.

    One of my friends applied to the FBI, so I decided to also start looking into the hiring process—the more I looked into it, the more interested I became.

  • 3.

    During my senior year of college, I got a supervisor job at an adult care facility—the experience made me a more desirable candidate to the Bureau when I decided to apply.

  • 4.

    After a lengthy hiring process, I joined the FBI as a special agent.

  • 5.

    When the FBI decided to build up the cyber division, I was working in white collar and environmental crimes—cybersecurity sounded interesting to me, so I volunteered to transition into that division.

  • 6.

    I’ve transferred through a few different offices throughout my career with the FBI, depending on how much balance I needed between work and my personal life.

  • 7.

    I’ve been with the FBI for almost two decades now and currently work to investigate national security cyber intrusions stemming from the Middle East region.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Myself:

    I won't get hired because I'm not good enough.

  • How I responded:

    During the FBI Special Agent hiring process, I would often tell myself I was not as competitive as the other applicants. I had a general thought that I wasn't good enough to get in. Even though I had self-doubt, I always presented myself in a confident manner. I took one day at a time, continued to do the work required to reach my goal of being hired, and didn't give up. I always told myself I might not reach my goal in the end, but it wouldn't be from lack of effort on my part.

Experiences and challenges that shaped me

Click to expand

  • When I started in the cyber division, I didn't have a computer science background and felt insecure about it. It just took time to work through that. Now the division is developed and I can work with a partner who has a computer science background.