Empathy is an integral part of our human nature. It is a skill ingrained in us, but it can also be learned and improved upon. Explore ways to develop your empathy and be more successful in life.

Watch a TED Talk about empathy.

Think about the last time you were at a doctor or dentist's office--what made you nervous? What made you feel better? Is helping people through an experience like this something you'd like to do?

Picture working in a medical office.

A phlebotomy certification may help you stand out to employers and feel more confident in your role. It may also be required in the state you wish to practice in! Learn more about getting certified from the National Phlebotomy Association.

Find out what it takes to get certified in phlebotomy.

Phlebotomists

Draw blood for tests, transfusions, donations, or research. May explain the procedure to patients and assist in the recovery of patients with adverse reactions.

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Conventional

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Realistic

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Investigative

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Social

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Enterprising

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Artistic

Phlebotomist/ registration 

You are not going to be able to go to school and take care of that baby. 

Job Zone Three: Medium Preparation Needed

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Actively looking for ways to help people.

Being aware of others' reactions and understanding why they react as they do.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Adjusting actions in relation to others' actions.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Understanding written sentences and paragraphs in work-related documents.

Communicating effectively in writing as appropriate for the needs of the audience.

Understanding the implications of new information for both current and future problem-solving and decision-making.

Miscellaneous Healthcare Support Occupations

Healthcare Support Occupations

Other Healthcare Support Occupations

Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.

Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.

Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Match laboratory requisition forms to specimen tubes.

Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.

Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.

Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.

Process blood or other fluid samples for further analysis by other medical professionals.

Phlebotomists

Overview

Career

What Phlebotomists Do

Other Job Titles Phlebotomists May Have

Tasks & Responsibilities May Include

Phlebotomists

Overview

Career

What Phlebotomists Do

Other Job Titles Phlebotomists May Have

Tasks & Responsibilities May Include

Education

Level of Education Attained by Phlebotomists

Majors Related to Career

Related Careers

Related Leaders