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James Jenkins

James Jenkins

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Career Roadmap

James's work combines: Business, Law, and Problem Solving

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Day In The Life

Director - Property Claim Management

I coach, develop and lead property claim professionals and unit managers in order to reach optimal outcomes.

Skills & Education

Here's the path I took:

  • High School

    Thousand Oaks High School

  • Bachelor's Degree

    Business - Finance

    San Diego State University

  • Graduate Degree

    MBA

    Villanova University

Here's the path I recommend for someone who wants to be a Claims Adjusters, Examiners, & Investigators:

Bachelor's Degree: Business - Finance

Graduate Degree: MBA

Learn more about different paths to this career

Life & Career Milestones

I've taken a lot of twists and turns

  • 1.

    In 2009, I completed my bachelor's degree at San Diego State University with a focus in Business, Finance. I worked full time through college selling cell phones for T-Mobile.

  • 2.

    In 2010, I completed the Oxnard College Fire Academy with aspirations of joining the fire service. Budget cuts cancelled a job offer that was received in Southern CA.

  • 3.

    I started to explore careers in insurance and obtained an entry-level position with Workmen's Auto Insurance in Los Angeles in 2010.

  • 4.

    In 2011, I was hired as an outside property claim professional for Travelers in Southern California. My territory was primarily LA and Orange County, but was willing to assist wherever needed.

  • 5.

    Through hard work and continued development I was promoted to a property unit manager in the San Francisco Bay Area in 2013. Time spent there was one of great growth and personal development.

  • 6.

    In 2014, I transitioned back to LA and eventually made my way to the Denver, CO, office in 2016 as a unit manager. While there I assisted with Utah, New Mexico, Colorado and Nevada.

  • 7.

    In 2018, I was promoted to a director in Dallas, which is where I currently call home. My position and location changes have brought knowledge gains and challenges, and I wouldn't change a thing.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Society in general:

    Claims can be a stressful and challenging career.

  • How I responded:

    Claims is a challenging and exciting career. I found that by changing a negative mindset to a positive one, it will help you embrace any role that you take. Additionally, try to surround yourself with people who have a passion for what they do and like to "think outside the box."

Experiences and challenges that shaped me

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  • I was the first in my family to receive a 4 year degree. I continued that drive into obtaining an MBA with Villanova University.