Production, Planning, and Expediting Clerks
Cargo and Freight Agents
Customer Service Representatives
Interviewers, Except Eligibility and Loan
Hotel, Motel, and Resort Desk Clerks
Concierges
CAREER
Dispatchers, Except Police, Fire, and Ambulance
Overview
Salary Median (2020)
$40,980
Projected Job Growth (2019-2029)
-0.9% (little or no change)
Most Common Level of Education
High school diploma or equivalent
Career
What Dispatchers, Except Police, Fire, and Ambulance Do
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Other Job Titles Dispatchers, Except Police, Fire, and Ambulance May Have
Aircraft Dispatcher, Charter Coordinator, City Dispatcher, Dispatcher (Dispatch), Mine Dispatcher, Paratransit Dispatcher, School Bus Dispatcher, Taxi Dispatcher, Train Dispatcher, Truck Dispatcher
Tasks & Responsibilities May Include
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Prepare daily work and run schedules.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Receive or prepare work orders.
Education
Level of Education Attained by Dispatchers, Except Police, Fire, and Ambulance
Most common level of education among people in
this career: High school diploma or equivalent (34%)
High school diploma or equivalent
Some college, no degree
Bachelor's degree
Other*
*All other responses combined for clarity.
Majors Related to Career
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.
